All earrings are made by Maya! This means that there might be slight imperfections within your pieces, but she does her best to make every single piece as perfect as possible.
If there is a problem with your jewelry, please contact us at firstname.lastname@example.org and we will try to fix the problem to the best of our ability.
We ship via USPS and include tracking for every order. If you have not received your tracking number, shoot us an email with your full name and order confirmation number.
Our pieces are typically ready made, meaning we try to ship them out within 3-6 business days. If we are doing a pre-order/made to order option, your order will be shipped within 7-14 business days. USPS usually gets your package to you in 2-3 business day, but delays are to be expected with the ongoing pandemic.
If you are having an issue with USPS, feel free to shoot us an email, however; their mistakes are not our responsibility.
We are not accepting returns or exchanges at this time because of COVID-19. If there is an issue with your order, please contact us.